Privacy Policy
Aphro values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information.
1. Information We Collect
We may collect the following types of information:
- Account information, such as your email address, phone number, username, and other registration information
- Usage information, including how you use our services, the types of content generated, and frequency of use
- Technical information, such as IP address, device information, and operating system
- Payment information required to process payments, which is handled securely by third-party payment processors
- AI Chat Information: When you use the AI character chat feature, your messages are sent to Aphro-operated server systems to generate a character reply and apply safety checks. Ordinary chat messages and voice chat messages are not stored on our servers. They are deleted immediately after the AI generates a response. Additionally, since we do not use any third-party AI services, your ordinary chat and voice chat messages are never shared with any third-party AI service providers.
- Report information: if you report a character reply, the reported reply, selected reason, related character identifier, and report time may be used by our team to review and handle the report.
If a specific service has its own privacy notice or user agreement, that notice or agreement will apply first. For matters not specifically addressed, this Privacy Policy will apply.
2. How We Use Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your transactions and manage your account
- Send you service-related notices and updates
- Respond to your inquiries and provide customer support
- Detect and prevent fraud, abuse, or unauthorized activity
- Analyze service usage to improve the user experience
- Provide AI character replies and interactive features
- Apply safety checks and review user-submitted reports
3. Information Sharing
We do not sell your personal information. We only share your information in the following circumstances:
- With your consent
- With service providers necessary to provide our services, such as cloud storage or payment processing providers
- To comply with legal obligations or respond to lawful requests and legal processes
- To protect our rights, property, or safety, as well as the rights and safety of our users
Unless we have your consent or are otherwise permitted by applicable laws and regulations, we will not use your personal information for purposes unrelated to those described in this Privacy Policy.
4. Data Security
We use industry-standard security measures to protect your personal information, including encrypted transmission and storage, as well as regular security reviews. However, no system is completely secure, and we cannot guarantee absolute security.
5. Your Rights
- Access and update your personal information
- Request deletion of your personal information
- Object to or restrict certain data processing activities
- Request data portability
- Withdraw consent you previously provided
6. Children’s Privacy
Our app is not intended for children.
7. Changes to This Policy
We may update this Privacy Policy from time to time. If there are material changes, we will notify you through our services or by email.
8. Contact Us
If you have any questions about this Privacy Policy or would like to exercise your rights, please contact us through our customer support channels.
You may also contact us by email:
hi@aphro-ai.com